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VERTEX Cosmetology

Face Sculpting Massage Specialist

Frequently Asked Questions

  • Cancer
  • Fainting/dizziness
  • First trimester of pregnancy
  • Heart conditions including pacemaker
  • Psychosis
  • Inflammatory conditions
  • Stroke or head injury
  • Lumps diagnosed or otherwise
  • History of Haemorrhage/bleeding
  • Recent surgery or hospitalisation
  • Fractures/dislocations/sprains/strains
  • Contagious diseases e.g. TB
  • Back or neck injury
  • Osteoporosis or brittle bones
  • Skin conditions
  • Deep vein thrombosis
  • Cancer
  • Fainting/dizziness
  • First trimester of pregnancy
  • Heart conditions including pacemaker
  • Psychosis
  • Inflammatory conditions
  • Stroke or head injury
  • Lumps diagnosed or otherwise
  • History of Haemorrhage/bleeding
  • Recent surgery or hospitalisation
  • Fractures/dislocations/sprains/strains
  • Contagious diseases e.g. TB
  • Back or neck injury
  • Osteoporosis or brittle bones
  • Skin conditions
  • Deep vein thrombosis
  • Cancer
  • Fainting/dizziness
  • First trimester of pregnancy
  • Heart conditions including pacemaker
  • Psychosis
  • Inflammatory conditions
  • Stroke or head injury
  • Lumps diagnosed or otherwise
  • History of Haemorrhage/bleeding
  • Recent surgery or hospitalisation
  • Fractures/dislocations/sprains/strains
  • Contagious diseases e.g. TB
  • Back or neck injury
  • Osteoporosis or brittle bones
  • Skin conditions
  • Deep vein thrombosis

Your first appointment will begin with a consultation during which the therapist will ask you about your current health, medical history and emotional well-being. All details are held in the strictest of confidence. I will then use the information collected to tailor a treatment to suit your specific health needs.

Your appointment is reserved especially for you, and while we understand that sometimes schedule adjustments are necessary, we respectfully request at least 12 hours’ notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
48h free of charge
Cancellations made within the 12 hours before your scheduled appointment will require 50%of the payment. Cancellations made less than 5h prior appointment require full payment. No shows will be charged the full price of your appointment.

If you book for an appointment with a start time within 5hours, you can cancel it free of charge within 30 minutes of making a booking. If you cancel beyond these 30 minutes you will be charged the full price of the appointment.

You will be considered a “no-show” if you fail to arrive at the designated property after 10 minutes of your booked appointment time.
If you request to change a confirmed appointment with more than 12 hours’ notice you will not incur any charge.

  • Avoid injectables: fillers 8 weeks, botox 3 weeks prior to receiving Face Sculpting w/ Buccal Massage
  • No prescription retinol use 3 days before
  • No chemical or physical exfoliation day before

If you are currently under the supervision of a medical practitioner or any of the following apply to you please make contact before booking.

+27 61 512 4639

holistic@vertexcosmetology.com

117 Hatfield Street,
Gardens, CBD,
Cape Town,
8001